Wednesday, 30 May 2012

Voice of the outdoors


OK, I know we wrote it, but we're actually really proud of the article which is published in this month's Outdoor Enthusiast Magazine.  We were delighted to be asked to contribute to the magazine, and even more delighted when they asked us to do a full page ‘editorial-type’ piece on anything we felt passionate about!

We’ve attached a copy of the article to this blog, and as you can see, it’s all about taking personal responsibility for doing the small, practical things which can really make a difference in protecting our wonderful outdoor environment. 
 
So, grab a coffee/tea/whisky/gin, put your feet up, and enjoy the read - and do let us know what you think....!

The June edition of Outdoor Enthusiast magazine is worth buying anyway... but now even more so to see this article in its full, printed glossy wonder!! J
OE-Voice of Outdoors

Thursday, 17 May 2012

Bit of a 'Big Tree Campervan Media' day...

We had excellent fun yesterday morning at the BBC studio in Dundee, doing a live recoding for BBC Radio Scotland's 'MacAulay & Co' radio show. A wee bit nerve-racking waiting to go live on air, but we ended up with a good 8½ minutes of campervan blethering live on air. It's a bit slow at the start, but the conversation soon warmed up and got a few good plugs in for Big Tree Campervans (thanks Fred!)... and yes, they did ask the toilet question!

So, click on the link to listen at your leisure....

http://www.youtube.com/watch?v=yl4KDd667tY&feature=youtu.be

And to complete the ‘Big Tree Campervan Media Day’, in the afternoon, Sarah and I put the finishing touches to an 800 word editorial type piece we'd been asked to do by the lovely Outdoor Enthusiast magazine. It's appearing in their June edition, and is all about... well... you can buy a copy and read the article!





 

Monday, 23 April 2012

'The Van' and 'The Clan'

We love creating fun adventures at Big Tree Campervans, and this morning was especially exciting as Duncan Shaw & Ricky Crompton from The Clan arrived to pick up their campervan.  We've teamed up this week with The Clan - Scotland's famous cycling stunt team - after first working with them at the Outdoor Pursuits Show in Glasgow last year.  We've been hatching some fantastic plans for several months now, and it was great to see these two cycle stars finally get to pick up their Big Tree Campervan and start their adventure!  The really exciting part is that Duncan & Ricky are accompanied by Paul MacDonald who's a superb film maker, and the plan over the next week is that they're off on their adventures making a cycling/wake boarding/climbing/bungee jumping/campervan road movie in wonderful Scotland!

Duncan & Ricky's bikes are pretty impressive - an Echo trials bike and an awesome dirt jump bike, and the theme of the trip is all about having fun on their bikes, capturing loads of great stuff on film, and doing some adventurous stuff they've not done before... so we've teamed them up with some other cool adventure providers around Scotland (eg Mike Pescod's Abacus Mountaineering, and the guys at Highland Fling Bungee amongst others). 

We did a wee bit of filming when the guys got here, and now they're off on their Big Tree Campervan adventure extravaganza.  We're going to try and hook up with them later in the week to see how they're getting on, and I know we'll be in for a real treat of a movie when it's all finished in a few weeks time!


Sunday, 15 April 2012

Arisaig Adventures

Every so often we have a snatched opportunity to get away in one of our own campervans... and checking our 'In-Out' schedule this weekend, we realised we could pack a van on Friday, look after some customers on Friday evening, then zoom off early on Saturday and get back for late Sunday afternoon. Van packed, family in, and it was off up the A9, across the Laggan road to Ft William, then the stunning drive down 'Harry Potter Valley' (aka Glenn Finnan) to see our pals Julie & Ian at Sunnyside Croft in Arisaig.
We often recommend Julie & Ian and their fab new site at Arisaig, and for very, very good reasons! There are lots of sites at Arisaig, but Julie & Ian took the great step last year of setting up a brand new 37-pitch site on their croft right by the gorgeous sandy beaches at the bottom of their land. They've done an amazing job, with a lovely eco-friendly shower/loo/facilities block, a great wee shop with local produce (but sensibly not trying to compete with the Spar in Arisaig village), very generous pitch sizes... I do so hate it when sites try and cram you together!. Most importantly, Julie & Ian major on friendly and genuine customer service, which is almost (almost!) as good as Big Tree Campervan's !!!. The views out to Skye, Rum and Eigg are awesome, and the beaches could be in the Seychelles.... It's still April of course, so no swimming (yet), but superb pottering around rock-pools and wading across sand bars to fun wee islands, then back to a cosy campervan (heating on full blast in the icy wind!) for a meal, then a movie on the DVD player.
So, all in all, an excellent snatched wee trip away!

Monday, 9 April 2012

Awesome April - 30% off Big Tree Campervan adventures!!


April can be a fantastic time for campervan adventures in Scotland, with snow still on the high mountains, but spring-like in the glens. We’re really busy during this April, but we’ve also got the following last minute slots left:

4 berth Elevating Roof Campervan April 17th – 19th, and 23rd – 27th

2 berth Hi-Top Campervan April 13th – 16th, and 13th – 18th.

And here’s the great news.... any three days in the above dates are now only £180, that’s an Awesome April saving of 30%!
If you want to add extra days, then you can combine your Awesome April days with a longer adventure, so if you want to hire a campervan for, say six days, three will be at the normal April rate of £90/day, and three at the Awesome April rate of £60!

Tuesday, 13 March 2012

It's the little things which really count....


I read an interesting article in Saturday's Money Guardian where a customer of 'MotorHolme' was really dissatisfied with the small print in this (fairly large) motorhome rental company's terms & conditions... to the point where they tried (unsuccessfully) to get their money back. After reading the article I sat back and realised just how good our own approach to the 'fine print' is, and how we hope we've made it easy for Big Tree Campervans customers to see and understand what they are getting when they book with us.

For example, according to the article, MotorHolme take a £1,250 security deposit up front... Big Tree Campervans ask for a £750 security deposit and all we do is take the customer's card details when they pick up their campervan - we don't take any money unless the campervan gets damaged; Motorholme have a clause whereby they charge £3,000 if the campervan is stolen (!!!) - we have no such ridiculous clause; MotorHolme ask for a deposit before they confirm the booking, whereas we ask for the deposit to be paid 7 days after we've confirmed the booking, because although we technically don't have to do this (as the distance selling regulations which would normally apply to buying somehting online don't apply to 'transport services on a named date'), we believe this really is the fairest way to treat our customers when they've just bought something as fab as a Big Tree Campervan adventure!

Of course we make sure that our customers understand the important parts of our Terms & Conditions (things like cancellation policy) when they book, and go through all the key T&Cs with them when they pick the campervan up at the start of their adventure.

So, whilst the small things like T&Cs aren't the most exciting part of a campervan trip... we believe that being fair, upfront and transparent about them is an important ingredient in giving our customers a safe, professionally delivered, and worry-free Big Tree Campervan adventure!ll

Friday, 10 February 2012

It's Still Winter....

In December, we posted a taster to the Scottish Tooling Series movie 'STS on the Ben With Big Tree Campervans' which Simon, James & Dom made. Quite a few folk have been asking to see the full-length movie, which personally I think is simply a brilliant wee climbing movie. So, here it is.....!!!